Company and fulfillment information
Unipuzzles is operated by UNIPUZZLES TRADING CO. LTD, registered in Hong Kong. Orders are dispatched from mainland China.
Customer support: support@unipuzzles.com. For order assistance, include your order number and the email address used at checkout.
For returns, contact us first for the designated return address and instructions. The company registration location is not a return address.
Contact Unipuzzles
For product questions, order assistance and return requests, email support@unipuzzles.com.
Before you buy
Include the product link, the size and packaging you are considering, and your question. For delivery questions, include your destination country and any required arrival date.
Help with an order
Include your order number and the email address used at checkout. For a damaged, defective or incorrect item, describe the issue and attach clear photos of the item and packaging. Please do not send payment-card details.
Returns
Please read the Refund Policy and contact us before sending an item back. Our team will provide the return instructions and designated return address if your request is accepted.